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Gloo Services

The success of your CRM system relies not only on selecting the right software solution but also on having access to the ongoing technical and business expertise necessary to understand and consult with you on your business and processes and then configure, support and develop that system as well as keeping you and your team trained. We help you build the best customer experience possible by mapping each relevant stage of your customer’s journey through your organization to the appropriate Zoho application. 

Our team of consultants brings years of experience working for several leading CRM and business software companies. We have the technical understanding of Zoho’s full suite of products, as well as years of CRM, business analysis, consulting, sales, account management, marketing, customer support and development experience, giving us the ability to analyze your business needs and build a Zoho system optimized for your company. 
 

 

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Gloo earned its designation as a Certified Zoho CRM Consultancy partly due in part to our experience in implementing Zoho CRM systems. You’ll benefit from our team’s extensive experience in consulting, configuring and integrating Zoho systems. 

 

Gloo services include:

PROFESSIONAL SERVICES:  Gloo offers expert services combining business analysis and best practices with extensive experience migrating data to, implementing, configuring and integrating Zoho systems. We’ll also help you maintain clean data to ensure accurate reports. 

TRAINING:  Have you thought to yourself, “The training we received during our implementation was good but our new reps could use training and our existing reps could probably use a refresher”? Whether you choose train-the-trainer or end-user training or some combination of the above, our Premium Training services are tailored to your business needs and Zoho system. 

SUPPORT:  “I know I can call Zoho Support on my own but it’s easier and faster to have one point of contact and so I’ll just let Gloo do it for me”. Get fast, expert answers to how-to questions, help with technical issues and even product demonstrations of the many Zoho business applications available to you. 

DEVELOPMENT:  We could really use that feature we’ve been talking about but can’t seem to find in our system. Maybe Gloo can develop that for us”. Go beyond an out-of-the-box implementation and maximize your Zoho system’s full potential by allowing our developers to apply their experience and extend the functionality of it or integrate it with third-party applications.  

 


 

 

 

 

Gloo International   #303-2140 12th Avenue W,  Vancouver, BC   V6K 2N2   +1 (604) 730-0508   info[at]gloo.biz